Hygiene and new behaviours (post Covid-19)

Villa del Mare, since phase one, constantly sanitizes rooms and common areas with Ozone and specific products and has adopted a new internal protocol in order to ensure maximum safety for its Guests and staff. With the occasion, we have also installed a Cillit softener that not only improves the quality of drinking water, but also sanitizes and reduces the risks of legionella and stops the settlement and proliferation of bacteria. In common areas, you will find special disinfectant lotion dispensers.

CHECK-IN

Check-In is from 14:00 to 20:00. It is compulsory to use the mask in the common areas and maintain a safety distance of 1m. You can check in free of charge by e-mail, WhatsApp (071.63621) or Messenger with your identity documents/passports before arrival. The luggage storage service is currently suspended.

RECEPTION

Reception hours are from 9.00 to 12.00 and from 14:00 to 20:00 for check-in. For every need and for EMERGENCY of our Guests we are always available by calling from the room.

BREAKFAST

The Buffet formula has changed. Inside the breakfast room, where necessary, polycarbonate dividing panels and anti-droplet protections have been installed. In order to avoid crowds, breakfast is served in two shifts. The access to the room and the buffet is allowed only with mask and after hand sanitization in the dispenser.

ROOM CLEANING

The time needed to clean up the rooms has increased, so it is recommended, in order to make it easier for us to sanitize and clean, to store products and personal items in the beauty-case or suitcases and to leave the room as soon as possible and in any case no later than check-out time (10.00am).

Hoping that all our joint efforts will allow us to overcome together this moment of great fragility and uncertainty, we allow ourselves to share with you the dream of finding that normality that we often took for granted and the joy in the small and big things that make our daily life unique.

A hug. Cristina, Fabio & Giovanni